Help
Support
Last updated 6 November 2026
Billing question, account problem, or something not working? Email hello@sayitsavage.com and a person on the Say It Savage team will reply. Never send your password or card details by email.
Common questions
How much is membership?+
A$12.99 a month in Australia. Elsewhere the App Store shows the price for your country before you subscribe. New members get a 7-day free trial.
How do I cancel?+
On your iPhone open Settings → your name → Subscriptions → Say It Savage. Cancel at least 24 hours before your trial or current month ends. You keep access until the end of the period you paid for.
How do I get a refund?+
App Store purchases are refunded by Apple. Request one at reportaproblem.apple.com.
I paid but the app says I'm not a member.+
Open Profile → Membership and tap Restore purchases while signed in to the same Apple ID you paid with. If it still doesn't show, email us.
Someone is being abusive in chat or comments.+
Tap ••• on their comment or message to report it, or block them so you stop seeing what they post. The team reviews every report.
How do I delete my account?+
In the app go to Profile → Membership → Delete account. Deleting your account doesn't cancel your subscription; cancel that in Apple settings too.
Something in the app is broken.+
Use Profile → Report a bug in the app. It sends your description, plus your app version and phone model, straight to the team.
More
Read the privacy policy and terms of use. For clothing orders, visit sayitsavage.com.